When do I pickup my order?
To know the exact date, check your pickup date here. Pickup your order anytime between 10am and 7pm.
Where do I find my order?
Farm store pickup is located at our farm. Your order will be inside our farm store, in the freezers and/or fridge. The morning of the day of your pick-up, you will receive an email (check your spam folder too!) saying your order is ready for pick-up, as well as the passcode to enter our farm store that day. (If you do not receive an email from us by 10:30am on the day of your pickup, give us a call).
What is my order packed in?
All items in your order are safely packed in a labeled recyclable box or paper bag with your name on them.
When will my card be charged?
Because many items are charged by the pound we will not know your exact total until order is packed. Your card will be charged the morning of the day of your pick-up.
What if I can't get it last minute or forget?
No worries. You can come the next business day and pick up your order the same way as stated in the pickup instructions email. After 10 business days of non-collection without contact, unclaimed orders will be considered abandoned and will become the property of Botany Bay Farm.
Can I come by today (to get a few items like eggs) without placing an order?
No. The only way to purchase items from our farm is by ordering online for next business day pickup. We do not offer walk-ins at our farm store, or same-day pickup. We apologize for the inconvenience and thank you for understanding!
NOTE: We love your furry friends, but our livestock guardian dog won't, so please keep them in your vehicle if you bring them to our farm store. Thank you!