When do I pickup my order?
To know the exact date, check your pickup date here. Pickup your order anytime between 10am and 7pm.

Where do I find my order?
Curbside pickup is located at our farm. Your order is inside the big white refrigerated box (right next to our farm store) for pick up.

What is the $3 fee for?

The $3 is a packing flat fee for all curbside orders under $100.

What is my order packed in?
All items in your order are safely packed in a labeled recyclable box or paper bag with your receipt included.

When will my card be charged?
Because many items are charged by the pound we will not know your exact total until order is packed. Your card will be charged the morning of the day of your pick-up.

What if I can't get it last minute or forget?

No worries. Orders that are not picked up by 7pm will be stored in a different freezer location until you can get it, and we'll set it out for you again. Please contact us here if you're unable to pick it up.

Order totals are estimated
Since many items are priced by the pound, your final total may be a little more or less than your order's initial estimated total. Once finalized, your total will be charged to your credit card on file and your receipt will be emailed.

Payment is required before pick-up
We accept all major credit/debit cards as our sole payment method. At the time of placing your first order you will be prompted to add a credit card to your account. Once finalized, your order's total will be charged to your card on file and your receipt will be emailed.

Short stock items
Please understand that Botany Bay Farm is a small farm and not a large warehouse. If an item becomes unavailable your final total will be reduced.